Terms & Conditions for TRIDHA Organics

Effective Date: 1st Jan, 2025

Welcome to TRIDHA Organics! By accessing and using our website or services, you agree to be bound by the following terms and conditions ("Terms"). Please read them carefully.

1. Acceptance of Terms

By visiting or using the services of TRIDHA Organics, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you should not use our website.

2. Eligibility

You must be at least 18 years old or have the consent of a parent/guardian to use our site and place an order.

3. Products and Availability

We make every effort to provide accurate product descriptions and availability information. However, we cannot guarantee that the information is always correct or up to date. Products may be unavailable or discontinued at any time.

4. Orders and Payments

• Placing Orders: By placing an order, you make an offer to purchase the products subject to these Terms.
• Payment: All prices are listed in INR. We accept payments via credit cards, Net banking. Payment must be received before an order is processed.
• Order Confirmation: You will receive an email confirming the details of your order. This does not confirm the acceptance of your order, which occurs once your payment is processed and your order is dispatched.

5. Shipping and Delivery

• Shipping Costs: Shipping fees will be calculated during checkout based on your delivery address.
• Delivery Time: We aim to dispatch orders within 3-5 business days. Delivery times may vary depending on your location and the shipping method selected.
• Risk of Loss: Title and risk of loss for products pass to you upon delivery.

6. Returns and Refunds

• Return Policy: You may return items within 3 days from receipt, provided they are in their original condition. Certain items, such as perishable goods may not be returnable.
• Refund Process: Refunds will be issued to the original payment method. Shipping charges are non-refundable.

7. Account Responsibilities

• Account Creation: If you create an account, you agree to provide accurate, up-to-date information and maintain the confidentiality of your account and password.
• Unauthorized Use: You are responsible for all activities under your account. Notify us immediately if you suspect any unauthorized access.

8. Privacy and Data Protection

We value your privacy and protect your personal information as described in our Privacy Policy, which is incorporated into these Terms. By using our services, you agree to the collection and use of your data in accordance with the Privacy Policy.

9. Intellectual Property

All content on the website, including but not limited to text, images, logos, and graphics, is owned by TRIDHA Organics and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without explicit permission.

10. User Conduct

You agree not to:

• Violate any laws or regulations in connection with your use of the website.
• Engage in fraudulent activity, including submitting false or misleading information.
• Interfere with or disrupt the operation of the website.

11. Limitation of Liability

• No Liability for Damages: TRIDHA Organics is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased from us.
• Product Descriptions: While we strive to ensure product descriptions are accurate, we cannot guarantee that descriptions are error-free or complete.

12. Force Majeure

We are not liable for failure or delay in performance if the delay is due to causes beyond our reasonable control, such as natural disasters, strikes, or government actions.

13. Modification of Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the updated date. It is your responsibility to review these Terms periodically.

14. Governing Law and Dispute Resolution

• Governing Law: These Terms are governed by the laws of Consumer Protection Act, 2019.

15. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Email: tridha.organics@gmail.com
Phone: +91 630 230 8300
Address: TRIDHA Organics, Plot no;86E, KSR township, Kundanapally, Dammaigida, Hyderbad - 501302